20 gifts of 2020 from Kristen Hadeed

Things don’t go according to plan, and that is the plan

Constant communication and transparency from leadership may not eliminate people’s fear during a crisis, but it can help them learn to navigate within it

It's important to create space for people to talk about whatever they need to talk about

You can’t call yourself a leader if you are quiet or neutral and not using your platform to demand change in the face of injustice

When you hit burnout, you don’t just hurt yourself; you hurt everyone around you

The only way out is through

Leading with intention and making every decision with your values in mind is what makes you a successful human and leader

You are allowed to have bad days (and months)

Instead of constantly charging forward, sometimes the best course of action is to be still, observe, and let things play out

Remind the people in your life how grateful you are to have them as often as you can

Empathy isn’t about solutions

We aren’t in control as much as we thought we are. That’s why it’s important to separate what is in your control from what is not and put your focus there

Boundaries matter: It’s okay not to please everyone

Sometimes the stuff that hurts the most is the stuff you learn from the most

Operating with a calm company, life, and mind is a constant and everyday discipline that has big rewards when you commit to it

Leaders can only take care of a team when they take care of themselves

Be present and intentional in every interaction, especially from behind a screen

Sometimes the most difficult circumstances give you the courage to change the things you need to change

When we harness our collective superpowers and move forward together in the same direction, we can do amazing things

Appreciate the little things

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